Open House “Unlocking Potential”
Parent Feedback Survey

Dear Parents,

Thank you for joining us at the PennSchool Open House. We truly appreciate your time and presence. To help us enhance the quality of future events, we kindly invite you to share your feedback by completing the short survey below. Your input is highly valued and will contribute meaningfully to our ongoing improvement.

* Note: The School does not collect any personal data. All survey responses will be used solely for the purpose of enhancing our services.

Please evaluate the following criteria according to the scale provided below:
1 – Very Dissatisfied | 2 – Dissatisfied | 3 – Neutral | 4 – Satisfied | 5 – Very Satisfied

I. CHECK-IN

Check-in *Check-in *

	1	2	3	4	5
Check-in experience: Efficient process, welcoming staff, and attentive support	1Check-in experience: Efficient process, welcoming staff, and attentive support 1	2Check-in experience: Efficient process, welcoming staff, and attentive support 2	3Check-in experience: Efficient process, welcoming staff, and attentive support 3	4Check-in experience: Efficient process, welcoming staff, and attentive support 4	5Check-in experience: Efficient process, welcoming staff, and attentive support 5
Support and information guidance from staff: Clear, detailed, and easily accessible	1Support and information guidance from staff: Clear, detailed, and easily accessible 1	2Support and information guidance from staff: Clear, detailed, and easily accessible 2	3Support and information guidance from staff: Clear, detailed, and easily accessible 3	4Support and information guidance from staff: Clear, detailed, and easily accessible 4	5Support and information guidance from staff: Clear, detailed, and easily accessible 5
Waiting area for parents & students (waiting for Test/School Tour): Convenient and comfortable	1Waiting area for parents & students (waiting for Test/School Tour): Convenient and comfortable 1	2Waiting area for parents & students (waiting for Test/School Tour): Convenient and comfortable 2	3Waiting area for parents & students (waiting for Test/School Tour): Convenient and comfortable 3	4Waiting area for parents & students (waiting for Test/School Tour): Convenient and comfortable 4	5Waiting area for parents & students (waiting for Test/School Tour): Convenient and comfortable 5

II. STUDENT EXPERIENCE ZONES

Student Experience Zones *Student Experience Zones *

	1	2	3	4	5
Variety and excitement of experience areas (Robotics, Bartending, Art, etc.)	1Variety and excitement of experience areas (Robotics, Bartending, Art, etc.) 1	2Variety and excitement of experience areas (Robotics, Bartending, Art, etc.) 2	3Variety and excitement of experience areas (Robotics, Bartending, Art, etc.) 3	4Variety and excitement of experience areas (Robotics, Bartending, Art, etc.) 4	5Variety and excitement of experience areas (Robotics, Bartending, Art, etc.) 5
Suitability for students' age and interests	1Suitability for students' age and interests 1	2Suitability for students' age and interests 2	3Suitability for students' age and interests 3	4Suitability for students' age and interests 4	5Suitability for students' age and interests 5
Teacher support and interaction in the experience areas	1Teacher support and interaction in the experience areas 1	2Teacher support and interaction in the experience areas 2	3Teacher support and interaction in the experience areas 3	4Teacher support and interaction in the experience areas 4	5Teacher support and interaction in the experience areas 5

register What suggestions

III. SCHOOL TOUR - FACILITIES

School Tour - Facilities *School Tour - Facilities *

	1	2	3	4	5
School Tour schedule and organization: Well-structured and clearly communicated, with all essential information provided	1School Tour schedule and organization: Well-structured and clearly communicated, with all essential information provided 1	2School Tour schedule and organization: Well-structured and clearly communicated, with all essential information provided 2	3School Tour schedule and organization: Well-structured and clearly communicated, with all essential information provided 3	4School Tour schedule and organization: Well-structured and clearly communicated, with all essential information provided 4	5School Tour schedule and organization: Well-structured and clearly communicated, with all essential information provided 5
Support and information from School Leadership: Helpful guidance and clear communication were provided throughout the tour	1Support and information from School Leadership: Helpful guidance and clear communication were provided throughout the tour 1	2Support and information from School Leadership: Helpful guidance and clear communication were provided throughout the tour 2	3Support and information from School Leadership: Helpful guidance and clear communication were provided throughout the tour 3	4Support and information from School Leadership: Helpful guidance and clear communication were provided throughout the tour 4	5Support and information from School Leadership: Helpful guidance and clear communication were provided throughout the tour 5
Facilities: Classrooms, specialty rooms, & restrooms	1Facilities: Classrooms, specialty rooms, & restrooms 1	2Facilities: Classrooms, specialty rooms, & restrooms 2	3Facilities: Classrooms, specialty rooms, & restrooms 3	4Facilities: Classrooms, specialty rooms, & restrooms 4	5Facilities: Classrooms, specialty rooms, & restrooms 5
Level of cleanliness and safety within the school premises	1Level of cleanliness and safety within the school premises 1	2Level of cleanliness and safety within the school premises 2	3Level of cleanliness and safety within the school premises 3	4Level of cleanliness and safety within the school premises 4	5Level of cleanliness and safety within the school premises 5

IV. PROGRAM CONSULTATION & TEST RESULTS

Program Consultation & Test Results *Program Consultation & Test Results *

	1	2	3	4	5
Sharing of test results with students: Clear, easy to understand, and constructive (if applicable)	1Sharing of test results with students: Clear, easy to understand, and constructive (if applicable) 1	2Sharing of test results with students: Clear, easy to understand, and constructive (if applicable) 2	3Sharing of test results with students: Clear, easy to understand, and constructive (if applicable) 3	4Sharing of test results with students: Clear, easy to understand, and constructive (if applicable) 4	5Sharing of test results with students: Clear, easy to understand, and constructive (if applicable) 5
Support and guidance from Admissions staff throughout the program	1Support and guidance from Admissions staff throughout the program 1	2Support and guidance from Admissions staff throughout the program 2	3Support and guidance from Admissions staff throughout the program 3	4Support and guidance from Admissions staff throughout the program 4	5Support and guidance from Admissions staff throughout the program 5
Support and information from the School Leadership during the consultation process	1Support and information from the School Leadership during the consultation process 1	2Support and information from the School Leadership during the consultation process 2	3Support and information from the School Leadership during the consultation process 3	4Support and information from the School Leadership during the consultation process 4	5Support and information from the School Leadership during the consultation process 5
Relevance of the consultation information to your family's needs	1Relevance of the consultation information to your family's needs 1	2Relevance of the consultation information to your family's needs 2	3Relevance of the consultation information to your family's needs 3	4Relevance of the consultation information to your family's needs 4	5Relevance of the consultation information to your family's needs 5
Information on tuition fees, curriculum, and enrollment procedures	1Information on tuition fees, curriculum, and enrollment procedures 1	2Information on tuition fees, curriculum, and enrollment procedures 2	3Information on tuition fees, curriculum, and enrollment procedures 3	4Information on tuition fees, curriculum, and enrollment procedures 4	5Information on tuition fees, curriculum, and enrollment procedures 5

V. OVERALL PROGRAM

Overall Program *Overall Program *

	1	2	3	4	5
Program duration and pace (reasonable, not too long or rushed)	1Program duration and pace (reasonable, not too long or rushed) 1	2Program duration and pace (reasonable, not too long or rushed) 2	3Program duration and pace (reasonable, not too long or rushed) 3	4Program duration and pace (reasonable, not too long or rushed) 4	5Program duration and pace (reasonable, not too long or rushed) 5
Overall satisfaction with the event	1Overall satisfaction with the event 1	2Overall satisfaction with the event 2	3Overall satisfaction with the event 3	4Overall satisfaction with the event 4	5Overall satisfaction with the event 5
Personal impressions of the School after the event	1Personal impressions of the School after the event 1	2Personal impressions of the School after the event 2	3Personal impressions of the School after the event 3	4Personal impressions of the School after the event 4	5Personal impressions of the School after the event 5

VI. OPEN-ENDED QUESTIONS

1. What impressed you the most during the Open House?1. What impressed you the most during the Open House?

2. Do you have any suggestions for the School to improve future events?2. Do you have any suggestions for the School to improve future events?

3. Would you like to continue exploring enrollment opportunities or register your child at the School?3. Would you like to continue exploring enrollment opportunities or register your child at the School?

• Yes
• Not sure
• No

4. Following the event, how would you prefer the School to contact you?4. Following the event, how would you prefer the School to contact you?

• Phone
• Zalo
• Email
• Other:

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